AGB 

CLASSEN Online GmbH

4.1 Product description
The respective product description is considered an essential part of the contract.

4.2 Product images

Without prejudice to your warranty rights, we draw your attention to the following special notes. In case of uncertainty, please contact us:

• Due to individual screen configurations (e.g., resolution and brightness), slight deviations between the displayed and actual product colours are possible.
• For wood products, natural variations in grain, structure, and colour are possible.

5. terms of delivery

5.1 Delivery conditions

We ship the products to the delivery address provided during the ordering process.
We only deliver by shipping. Self-collection is unfortunately not possible.
We do not deliver to packing stations.

5.2 Delivery by freight forwarder

Appointment scheduling
For freight deliveries, the forwarding company commissioned by us will contact you to arrange a delivery date.

Place of delivery
Delivery of the goods is limited to transport and unloading of the goods at the first accessible public curbside or other accessible and feasible unloading point at the agreed delivery address. Delivery does not include transport into specific rooms or assembly and/or installation of the ordered goods unless expressly agreed otherwise.

Cooperation of the recipient
Unloading and any necessary subsequent transport of the goods to the agreed delivery location will be carried out jointly by the freight driver and the recipient. Information on packaging dimensions can be found in the product listings.

For merchants, the following applies:
In deviation from the previous sentence, the recipient is solely responsible for unloading and any necessary subsequent transport of the goods to the agreed delivery location.

Appointment scheduling
For freight deliveries, the forwarding company commissioned by us will contact you to arrange a delivery date.

Place of delivery
Delivery of the goods is limited to transport and unloading of the goods at the first accessible public curbside or other accessible and feasible unloading point at the agreed delivery address. Delivery does not include transport into specific rooms or assembly and/or installation of the ordered goods unless expressly agreed otherwise.

Cooperation of the recipient
Unloading and any necessary subsequent transport of the goods to the agreed delivery location will be carried out jointly by the freight driver and the recipient. Information on packaging dimensions can be found in the product listings.

For merchants, the following applies:
In deviation from the previous sentence, the recipient is solely responsible for unloading and any necessary subsequent transport of the goods to the agreed delivery location.

6. Payment

The following payment methods are generally available in our shop.

PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria. We have no influence on the offering of such options; any additionally offered payment modalities concern your legal relationship with PayPal. Further information can be found in your PayPal account.

7. Right of withdrawal

Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Sending the withdrawal notice in time is sufficient to meet the deadline. Entrepreneurs are not granted a voluntary right of withdrawal.

8. Retention of title

The product remains the property of Classen Online GmbH, Werner-von-Siemens-Str. 18–20, 56759 Kaisersesch, until full payment has been made.

The following additionally applies to entrepreneurs:

We retain ownership of the purchased item until all claims arising from an ongoing business relationship have been fully settled.

Goods subject to retention of title may be resold in the ordinary course of business. Claims arising from such resale are assigned to us in advance, irrespective of any combination or mixing of the goods subject to retention of title with other items. We hereby declare acceptance of the assignment in the amount of the invoice value of the purchased item.

9. Transport damage

The following applies to consumers:

If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to follow this procedure does not affect your statutory rights, in particular your warranty rights. However, your cooperation helps us assert any claims against the carrier or transport insurance.

For merchants, the following applies:
Statutory obligations regarding inspection and notification of defects remain unaffected.

10. Warranty, guarantees, liability

10.1 Warranty rights

The statutory warranty rights of the Federal Republic of Germany apply.

10.2 Guarantees and additional information

Any additional guarantees that may apply and their precise terms can be found in the respective product description and on the special information pages in the online shop. Unless expressly described as a guarantee, product descriptions constitute mere statements of product properties.

10.3 Liability

A.
We are generally liable only for intent and gross negligence; in cases of simple negligence, liability is limited to foreseeable damage typical for this type of contract. Statutory product liability and liability for injury to life, limb, or health remain unaffected.

B. Force Majeure
We are not liable in cases of force majeure. This includes all unforeseeable events as well as events which—if foreseeable—are beyond the control of the parties. These include in particular, but not exclusively:

Natural disasters such as floods, storm surges, hurricanes and typhoons, other catastrophic weather events, earthquakes, lightning strikes, avalanches and landslides, fires, epidemics, pandemics, infectious diseases (provided such an event has been declared by the WHO or a ministry, or the Robert Koch Institute has established a hazard level of at least “moderate”), war or war-like conditions, riots, revolution, military or civil coups, uprisings, blockades, governmental orders, strikes, lockouts.

If such a force majeure event occurs, the affected contractual partner must inform the other party without delay, at the latest within 14 days of becoming aware of the event, in text form, regarding the occurrence and its impact on contractual performance.

We are entitled to extend delivery dates and deadlines depending on the scope and duration of the force majeure event, without granting the buyer any right to withdraw from the contract or claim damages. We will not be in default during the justified extension period.

Both parties are obliged to take all reasonable measures to mitigate damages.

If the interruption due to force majeure lasts longer than two calendar months, we are entitled to terminate the contract wholly or partly without the buyer being entitled to compensation.